SM
Sifiso M

1 reviews | Active since Jun 2013

03 Feb 2016, 09:51

converting from postpaid to prepaid

I have been trying to convert from postpaid to prepaid for a couple of months. The Benoni centre has been visited twice to try and sort this out, but no joy. The call centre says the \back office\" is supposed to sort it out. Please assist."

0
Replies (2)
Telkom
Telkom's reply03 Feb 2016, 10:46
Official
Hello Pito,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196048.

We apologise for any inconvenience caused.

Kind regards
Wesley
Telkom Social Media Team
Telkom
Telkom's reply03 Feb 2016, 10:46
Official
Hello Pito,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196048.

We apologise for any inconvenience caused.

Kind regards
Wesley
Telkom Social Media Team