NO
NICOLENE O
1 reviews | Active since Nov 2015
18 Dec 2015, 08:57
Converting cancelled line to prepaid
Good day,<br> <br> I want my cancelled line to be changed to a prepaid so I can still use the line as prepaid. At this stage the line is dead and I cant phone or receive any calls.<br> I requested 8ta call centre to make the line a prepaid. On 26/11 I spoke to \Zanele"";followed him up again on the 11/12 and said he will find out and get back to me. But no one ever gets back to me and I'm so frustrated coz my clients cant get hold of me on my cancelled line and I have a business to run!<br> <br> Please just activate the line so I can use it as a prepaid or do a sim swop! I need to use the number! <br> <br> """
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Replies (1)Telkom's replyOfficial
18 Dec 2015, 09:45Hello Nicol123,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Telkom's reply18 Dec 2015, 09:45
Official
Hello Nicol123,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
