jZ
jannie Z

1 reviews | Active since Jun 2016

04 Jun 2016, 08:46

conversion from contract to prepaid

<p>i recently canceled my contract with telkom (telkom mix contract). i specificaly asked them (on more than one occasion) that the number must be converted to prepaid, as i have a guesthouse and this number of mine is printed on my business cards. now they have DELETED my number!!!!!!!!!!!!!! i called so many times yesterday (2016-06-03). and each consultant said that there is nothing that can be done. who is going to cover my loss of my business???</p> <p>i please want this number BACK on prepaid by end of working day on monday (2016-06-06).</p> <p>your speedy assistance will be appreciated.</p>

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Replies (1)
Telkom
Telkom's reply05 Jun 2016, 13:31
Official

Hi ooojanec

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team