MO
Mark O
1 reviews | Active since Mar 2009
27 Mar 2015, 10:24
Convergence handsets - no stock
I have attempted to purchase a home convergence product from Telkom.<br> Telkommobile store was unable to assist and advised me to go to a Telkom Direct store.<br> Telkom Direct Claremont had a queue that did not move for 30 minutes - people were fighting with the manager about standing in the queue for more than 1 hour. I had to leave and visited TelkomDirect Canal walk a few days later.<br> They advise that there are no handsets available for any of the home convergence deals.<br> They are further unable to advise when the situation will improve.<br> <br> Please advise.
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Replies (1)Telkom's replyOfficial
27 Mar 2015, 14:17Hello marko,
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are liaising with the Store further assistance and we will revert back to you with feedback.
Your reference number is SM99460.
Should you have any further assistance, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are liaising with the Store further assistance and we will revert back to you with feedback.
Your reference number is SM99460.
Should you have any further assistance, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply27 Mar 2015, 14:17
Official
Hello marko,
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are liaising with the Store further assistance and we will revert back to you with feedback.
Your reference number is SM99460.
Should you have any further assistance, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are liaising with the Store further assistance and we will revert back to you with feedback.
Your reference number is SM99460.
Should you have any further assistance, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
