<p>Hi there, </p> <p> </p> <p>I went into your Umhlanga Gateway store three months ago giving my months notice on a contract which my sister and I have with you for wifi. We submitted all necessary documentation at that time.</p> <p> </p> <p>Since then I've received a call from your office in Pretoria to say that my contract has successfully been cancelled. </p> <p> </p> <p>Your direct debits are still however being taken off my account and I would like firstly for that to stop and secondly to receive a refund for the last two months fees.</p> <p> </p> <p>Thank you.</p>
Good day
Thank you for making contact with us. Please provide your ID number and contact details for our billing team to investigate this matter and advise.
E-mail address: hp@telkom .co.za. Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please provide your ID number and contact details for our billing team to investigate this matter and advise.
E-mail address: hp@telkom .co.za. Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
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