contracts suspended without warning

<p>I have 2 contracts with telkom mobile. today they were both suspended without warning. on calling them, I was told i underpaid the account by R397 of my last invoice amount. they did not have the decency to inform me that the lines would be suspended at all. they just cut it. Spending an average of between R800 and R1400 a month for 3 years and they cut me off for a mistake. I paid the amount in and contacted a lady by the name of sihle through the online chat portal(as if your line is blocked, you cannot even call the call centre), and the lady rudely tells me i cant help you, just wait up to 96 working hours and cuts me off. i must say this is pathetic service as i use my phone for business</p>