contracts

I would to bring it to your attention that I am not pleased with the service received or provided by Telkom, as a results this has adversely impacted my credit profile.

I had a 24 months contract with Telkom, the contact came to an end however my account is being debited, I had to visit one of Telkom retail shop(Clearwater Mall) to get clarity as to what could be the issue, Telkom advised I should submit the cancellation form to the relevant Telkom department and they forwarded the cancellation form or document on my behalf, a month later till to date Telkom keeps debiting my account without my consent.

Please assist me to resolve this matter urgently