CONTRACT WITH TELKOM

<p>AT THE END OF JUNE I GAVE NOTICE ON MY CONTRACT AFTER STUGGLING FOR 5 WEEKS TO GET A SIMCARD CHANGED ON MY TABLET.3 CASES HAVE BEEN OPENED TO TERMINATE THE CONTRACT AND STILL THE CONTRACT MONEY IS BEING DEDUCTED FROM MY BANK ACCOUNT.THE CONSULTANT AT THE BRITS BRANCH TOLD ME THAT I MUST STOP THE DEBIT ORDER AND THAT IT WILL NOT GET DEDUCTED AGAIN.</p> <p> </p> <p>THIS MORNING I HAVE BEEN NFORMED BY COSTUMER CARE THAT THE CONTRACT IS STILL ACTIVE,AFTER 3 CASES BEING LOCKED AND GIVEN THE INSURANCE FROM THE CONSULTANT THAT THE CANCELLATION DOCUMENTS HAVE BEEN SEND TROUGH ALL OF THIS STILL HAPPEN?</p> <p> </p> <p>I FEEL THAT THE CONSULTANTS ARE INCOMPETANT AND WILL SURELY NOT ADVICE ANYBODY TO MAKE USE OF THE SERVICES OF TELKOM OR THE TELKOM BRANCH IN BRITS MALL</p>