1 reviews | Active since Dec 2015
CONTRACT WITH NO ADS PORTS
Hello I'm Mr sv naidoo I'm very angry I have signed up on a 24 months uncapped ads on my line I have received my modem last week via courier and now there's a other week as gone by and still my line hasn't been converted to DSL yet.<br> <br> I have call 10210 many times they say me that there are no ports available.my question are why sign me up in a contract knowing that there no ports available..now I have a modem with no connection why is this happening. <br> I need my line converted to DSL please before Christmas <br> I believe you guys breached you're wword.also ur call center is useless.i wanted to add a xbox to my account and the call center agents don't know anything of stort..I'm pleading to you have my line converted before Xmas or cancel my deal.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178256.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178256.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
