Contract Upgrade
<p>I have been waiting for about 3 weeks for my SIM card to be activated.</p> <p>A company (Sell Direct) used by Telkom called me to assist me with my upgrade, I received the device but my SIM card was never activated. I have been calling this company everyday for about 2 week and each time I call I have to tell my story from the beginning. The last time I called they said the problem was on Telkom's side, so I called Telkom, they say they are awaiting the agent (Sell Direct). I even asked them to come and fetch the device, sad to say I'm still waiting. </p> <p>Telkom's data plans are the most affordable but the service sucks!</p>
Hello xabiso-nodada
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Noleen
Telkom Social Media Team.
Best regards,
Hello xabiso-nodada
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Thank you for your post.
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Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Please do not forget to convert your complaint into a compliment.
Regards,
Busi
Telkom Social Media Team
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Best regards,
