Contract upgrade

<p>I app**** for an upgrade on the 2nd of August and to this day i am still yet to receive my Iphone 6s plus 16Gb Rose gold at Sandton city Telkom mobile store. The upgrade was approved but i still dont have the phone. I wrote a review on hello peter twice about this matter and there is always a person who says send me your ID number and contact number i will get back to you. A month later i still dont have a phone. Telkom has no regard for customers that is why a persson must wait for more than 1 month to receive a cellphone you app**** to upgrade to. This behaviour is appalling. I will go to the store and cancel, i will not continue to wait for a year for a phone when there are other service providers and its not a charity, im paying.</p>