1 reviews | Active since Dec 2013
CONTRACT UPGRADE
GOOD DAY<br> MY TELKOM NR IS: ***<br> I'M DUE FOR AN UPGRADE, I PHONED OUR TELKOM BRANCH (BRITS MALL) ON MANDAY 18/01/2016 TO TELL THEM TO ORDER ME AN IPHONE 6PLUS ON MY CONTRACT. THEBOGO THE MANAGER SAID HE WILL LET ME KNOW WHEN THE PHONE IS THERE.<br> I PHONED ON TUESDAY, WEDNESDAY, THURSDAY AND FRIDAY, TRYING TO GET HOLD OF THEM, AS I WANT TO ASK IF THEY ORDERED AND WHEN WILL IT BE THERE. I ALSO SEND SEVERAL EMAILS.<br> THEIR PHONE JUST KEEP RINGING OR IS BUSY, NOBODY PICK UP, OR ANSWERED MY EMAIL. ON FRIDAY I EVENTUALLY GOT HOLD OF THEBOGO (THE MANAGER) AGAIN, THERE AFTER HE SENDED ME AN EMAIL TO TELL ME WHAT IS THE PRICES ON THE IPHONE 6S 16GB. THAT WAS NOT WHAT I ORDERED!!!! HE ALSO TOLD ME HE DIDNT ORDER MY IPHONE YET. IT WAS PHONE 6PLUS 64GB. THIS IS REALLY RIDICULOUS. SO I'M GONNA CANCEL MY CONTRACT WITH TELKOM.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
