contract to prepaid

2:40:58 PM You: hi please tell me is Telkom able to change a contract to prepaid?

2:42:27 PM You: My contract ended last year and I asked for it not to be renewed and that it should be changed to prepaid to this date I still struggle to switch to prepaid

2:43:17 PM You: I sent an email on Tuesday and the response was in 48 hrs u will be contacted..... how many days is 48 hrs?

2:44:50 PM You: Your stores tell us to call, I call am then told to do it online...please switch my contract to prepaid thats all I want and need from Telkom