CONTRACT TERMS CHANGED JUST LIKE THAT!!!

<p> </p> <p> </p> <p>We currently have 24month 2MB 100GIG ADSL line contract at our residence ( ********** 326). When we took up the contract last year it came with an integrated SIM for me to use when travelling on business. I had access to the 100GIG on the SIM up until this month, April 2017.</p> <p> </p> <p>Telkom has now decided to just allow the use of 2GIG on the integrated SIM. I've been trying to get assistance through their call centres to no success.</p> <p> </p> <p>I have names of two employees I spoke to who were extremely rude, clueless on products and just plain ***********:</p> <p>Nonhlanhla Ngidi</p> <p>Gift Manganye (Supervisor)</p> <p> </p> <p>We were specific and were told we would have full access to the 100GIG upon signing the contract. Now Telkom expects us to pay an additional R290 for the service we were receiving the entire time at no extra cost.</p> <p> </p> <p>Kindly assist</p>