Contract terminations

<p>On the 01/06/2016 I spoke to Nomalanga regarding cancellation of the contract and she sent me a form that I must complete and forward to ********** the same email was forwarded as she advised that it takes 21 working days for the contract to be cancelled. Till today I havent received a call back or an email response to advise that they have received my cancellation. I called them 4 times and spoke to the Nomalanga again and I requested to speak to her manager and I was placed on hold for more than 30 minutes and when she came back she told me that the manager said I must forward her an email and she gave me an invalid email which ********** and it doesnt exist. I called yesterday and I spoke to Nthabiseng and I requested for Nomalanga or the manager and I was placed on hold for more than an hour and I hung up. Im so disgusted and annoyed with Telkom. I want somebody to call me and advise that the contract has been terminated with immediate effect and should they debit the account I will reverse the debit order and take major steps towards Telkom and I will spread the word to everyone how bad Telkom is. The contract was taken at Maponya Mall and the service was great however their call centre sucks BIG TIME. I need the manger to contact me and tell me my number has been moved to prepaid this is insane. </p>