CONTRACT TERMINATED BUT DEBITS STILL GOING OFF

Telkom confirmed to be at the end of November 2015 that my contract with them had been cancelled as it had ended. <br> <br> every month, they bill me for an account that is supposedly closed or has ended. <br> <br> I have contacted their call centre every month to resolve this but to no avail. no follow up with me has ever been done despite the numerous promises that were made. <br> <br> I would like confirmation that my account has been cancelled and that they will refund me for the undue/unauthorised debits that have been coming off my account. utterly disappointed