Contract Telkom

Hi Guys!

I'm drained im writing this review because at Telkom call center there's no supervisor or manager to talk to. But when lines closed they know how to escelate the matter to the manager. I have 3 contract with Telkom and all are closed due to when I call. First consultant told me they closed because I owe R36 I pay it, I call again the other said they close it by mistake, I call the third time the man told me they closed it due of credit limit, and I need to pay R75 and told him that I already paid, R36 and R40 and R4 on top so should made R80. This morning im calling the lady is saying I need to pay R170 .Jesus it's not even month end my monthly payment hasn't even go off for debit order. Mind you all my lines are suspended I have no calls coming or going. This is *** service and unacceptable because it will take 2 weeks for them to open the lines like last time. I will never recommend telkom to anyone. And kindly change your consultant they don't know what they doing if they can all lie and share different information every day.