NZ
Nomthandazo Z
1 reviews | Active since Feb 2016
03 Mar 2016, 10:44
CONTRACT STILL NOT CANCELLLED
I'm still waiting since i logged a complain lasr week but my matter hasnt been resloved. Who must i contact to get this sorted cause i've had enough. 3 months after my contract expired you are still billing me. Which agreement did i sign to say i want to continue or renew the contract??? If you can show me that i will gladly pay but as far as i know i signed a cancellation form. You keep sending me data i never signed up for and will not pay for. Please my contract expired 3 months ago and i want my account to be closed urgently.
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Replies (1)Telkom's replyOfficial
03 Mar 2016, 10:55Hello Nomthyz,
Apologies for the delay and inconvenience caused. This matter will be escalated and our consultants will be in touch.
Thank you for your patience.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. This matter will be escalated and our consultants will be in touch.
Thank you for your patience.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply03 Mar 2016, 10:55
Official
Hello Nomthyz,
Apologies for the delay and inconvenience caused. This matter will be escalated and our consultants will be in touch.
Thank you for your patience.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. This matter will be escalated and our consultants will be in touch.
Thank you for your patience.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
