MK
Marisa K

1 reviews | Active since Jul 2014

04 Jan 2016, 14:05

Contract still not cancelled!

We have cancelled our Telkom data SIM card ***, on the 25 June 2015 already with Nomzamo Khusi.<br> And it still has not been done!!!<br> <br> We cancelled this SIM, because we got a Telkom ADSL line. <br> <br> It is 4 January 2016 and yet another payment has been deducted, after the fact that we sent another e-mail, yet again in Decemebr. <br> <br> Account number 334 155 559<br> Case number 171 341 90<br> <br> Please also give us the protocol, we would like to take this further and go to the small claims court for the last 6 months deductions.<br> <br> Please sort this out

0
Replies (1)
Telkom
Telkom's reply04 Jan 2016, 15:27
Official
Hello Marisakaye,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM183251

Regards
Luleka
Telkom Social Media Team