NB
Ntsapokazi B

1 reviews | Active since Apr 2012

12 Jul 2017, 09:51

Contract Sim Card Not Activate in Store

<p>WOW! the lady by the name of (Liezel/Liezet) i could not get her name clearly because of her attitude so early in the morning. She has such a stinking attitude at Telkom store(Next To Game) Centurion mall. While I was holding and she was checking my account she had the audacity of humming a song in my ear, she has no Telephone Etiquette whatsoever.</p> <p> </p> <p> I was at Telkom store(Next To Game) Centurion mall yesterday to get the LTE WiFi Router that is currently on promotion with 20GB or data at night + 20GB day time. I left the store with a sim card that is not activated nor was i told that it will be activated after 24 hours maybe. Only when i phoned the call centre i was told that the sim is not activated that is why i am unable to connect. HOW DOES THIS HAPPEN FROM A STORE not even a CALL CENTRE ORDER BUT FROM THE STORE??? Call centre could not assist me because i did not take the device from them. So i was told to go to the store to activate, like seriously?? how difficult is it to get the account number/ID Number then activate this sim card. I am so disappointed and now i am expected to go to the store to activate. The agent who was helping me yesterday her name is *****goa.</p>

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