tM
tshepo M
1 reviews | Active since Nov 2015
11 Nov 2015, 08:53
contract sim
i opened a contract on Friday November 6 and i received the phone and sim but the sim card was not activated immediately apparently because there system was off line or faulty and now its been 6 days and my sim still hasn't been activated and ported and i'm sitting with a phone that is basically a demo to me and know one has contacted me since
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Telkom's replyOfficial
11 Nov 2015, 09:13Hello mtsheploen ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM166394
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM166394
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply11 Nov 2015, 09:13
Official
Hello mtsheploen ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM166394
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM166394
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,