Contract sign up and billing

Terrible service from Telkom mobile. It took me over a month to sign up with Telkom...my application took long because as I was told the systems were down. During this time there was no communication from Telkom to inform me of this. At one point I went back to the store...collected my application (which was still sitting in a box under a table!) and took it back with the intention to go to One of the competitors. Against my better judgement I decided to give Telkom another chance. My application was approved and I took out a contract on the 23 October. I brought home the device on the same day but decided not to open it until the SIM card was working and my number had been ported. The SIM didn't work and I returned to the store twice to sort it out. The SIM card eventually worked on the 2nd of November but my number had still not been ported so I had to return to the store again on 2 November. On the same day I received my first invoice from Telkom. For the 9 days that I was signed up with Telkom (but couldn't actually use any of their services) I was charged a full month subscription AND not the subscription I even signed up for but a more expensive one. I was also charged for