1 reviews | Active since Apr 2017
Contract *******
<p>I signed for a contract speacial for 15gig day and night server that was R150 and somthing funny happend on my second month witht the contract. On the 15 gig 5 gig is for during the day that is from 7am to 2am right,so on the first i got my data that is 15gig and was using the 5 gig from the 1st of April but then to my surprise on the 10th of April my 5gig was deplited i mean who finishes 5gig between 10days so i called Telkom complaining about it and i was told i have used 1gig in a day which i didnt believe is possible because the wifi router is not on the whole day i switch it off when i get to work. So the first lady i spoke to from telkonm said she will email me proof of my data usage even today am still waiting. So i ****ed and i went to the store on the 17th of April and i was transfered to talk to someone at telkom billing center and she told me i used my data for 10days and she will send me proof of my data usage and still waiting for it i so want to cancel this contract am fine with Tlkom ******* tendencies. *ANGRY*</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Morning Karabo ,
We have sent your an email with your data usage report.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good Morning Karabo ,
We have sent your an email with your data usage report.
Regards,
Busi
Telkom Social Media Team
Best regards,
