1 reviews | Active since Nov 2013
I have recently requested a change of ownership for my LTE account from my personal account into a business account. I asked the representative in Kolonade Retail Park whether my contract will continue and still expire on the original date and they assured me that it would remain unchanged aside from the change of ownership. <br> <br> Now I have seen that my new contract expiry date is in 2019, which means they reset the contract - which I made very clear I did not want. <br> <br> Telkom has not been helpful to this regard, I expect that this problem be rectified as I refuse to pay for this contract for 3 more years when I EXPLICITLY stated that I don't want to extend the contract period. If it is policy that the contract be renewed, I should have been informed of this when I inquired about this fact. Either the staff is not properly informed (which should not be my mistake to pay for??) or there was a mistake during the process of change of ownership. <br> <br> Please revert my contract back to its original expiry date or else I will seek legal advice and proceed with legal action. <br> <br> CH Esterhuyse
Best regards,
Best regards,
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