Contract Renewal

<p>I got a call in February that notified me that my contract is coming to an end, which as usual reapp**** with the call centre agent, and i chose Iphone 7, then in March they call me with follow up and told me that i should receive the phone in 21 working day, it was only in May that i show interest with added value service that i got a call again from Telkom.</p> <p>I told the agent the issue of contract to sorted and i asked to speak to the manager, which i did and he promised to get back to me and never did, after few emails i got a call again from the sales agent wanted to offer me the added value but i said no i need the issue of contract to be sorted out 1st. i spoke to several agents afterwards that agreed that the service is not notched up, but never came back to.</p> <p>in June i drop a message in facebook page via my manager's facebook account, Tshepo Magabe, i got the call from Telkom personal and she promised to forward my calls to Business section, and the following day i got the call from Business section and i told him that i have already app**** for the contract back in February, he promised to read the notes and come back to me and since then i have been awaiting.</p> <p> </p> <p>I really think that Telkom Business, especially the KZN brach is doing bad and they dont care about their clients at all, and their number never get through, you will hold up until you drop.</p>