Contract put under my name without my knowing

In March 2015 a Telkom contract (iPhone 4 White IMEI ***) was put under my name without me knowing. I went to Telkom to resolve this. I was told that it looks like I took the contract out and was turned away from help. I was told that I would have to pay for the remaining months of the contract that I never even took out myself if I was to cancel the contract. I have never had this kind of issues with any other cellular provider before like I have with Telkom. I have not signed any papers for this contract. The billing account info for this contract is also even different to the billing info on my current known contracts. Telkom just turned me away and told me to go somewhere else for help. Shocking.