Contract Phone for repairs

Dear Peter <br> <br> <br> My name is Alex Mveleli Nyamani i bought a contract phone with Telkom 9 month ago , the simcard got inserted incorrectly as result it couldn't't function i took the phone to telkom shop in Sanctuary Rd<br> Pietermaritzburg 3201 , Shop 102 Liberty Midlands Mall here is the phone Ref number *** , i have been paying R107 for the past nie month without using the device i have been calling them since they will tell me that the phone is sent to repair centre there fore the technician will contact me soon till now i have never been contacted by Telkom please help me to get a refund and cancel the contract with them , this is a breach of contract now they are more than *****ing from me now here is my cell number if you want to call me for more information *** , [Email Removed]<br> <br> Thank you <br> l