Contract not processed and Appointments not met

2 May - I went to the Three Rivers branch and ordered activation of Telkom Line and ADSL Line. I signed Consumer Application Form and handed the consultant my Payslip, Proof of Address and Bank Statements (had to pay for, no email statements) as requested. I was told I would get a call with a reference number.<br> <br> 5 May - Still no response from Telkom. Went to The Glen branch. I was informed that there is no record of me on the system. Gave me numbers to contact the Three Rivers manager. One number goes straight to voice mail, other just rings with no answer.<br> <br> 6 May - Got through to call center to make appointment. Consultant made the appointment for 8 May, but got address incorrect.<br> <br> 7 May - Finally got through to correct address. Was told appointment was still 8 May<br> <br> 8 May - Took leave and waited for Telkom all day, no communication from Telkom.<br> <br> 9 May - Spoke to a supervisor at call center. Was told he would take it further and call me back.<br> <br> 11 May - No communication, no appointment, nothing from Telkom.<br> <br> So another paying customer means nothing to Telkom. Confidential documentation is gone. I trusted my information to be kept safe by Telkom.<br> <br> Appointment Ref#: ***