Contract not cancelled as requested

<p>Hi there,</p> <p> </p> <p>I ordered a wifi package over the net, but got no reply after longer than a month. That’s when my wife went in store and purchased the same package.</p> <p>A few days later they delivered said package to me.</p> <p>I strictly gave instructions to cancel a package that I received via the post. I was still within the 7days allowed from receipt of package to cancel this deal.</p> <p>Now I have been charged for 2 months, totally unacceptable. Package is still sealed in box and sim card never used.</p> <p>I would like to know what will be done to rectify this ridiculous result. </p> <p> </p> <p>Regards,</p> <p>Ryan</p>