Contract not cancelled

<p><span style="color: #555555; background-color: #ffffff;">I cancelled a contract in October as I was advised bybthe call centre agent at Telkom Wonderpark, a consultant by the name of Babalwa helped me. Uptill now, the contract has not yet been registered as cancelled on the system and i am travelling fod holidays i need it cancelled because it's expiring in December. Babalwa the consultant told me that she has sent the form to cancellations, and it will be attended to within 21days. It's over a month now and I'm waiting. I don't expect my account to be debited after December and i want no free data bundles. I want it cancelled. Please.</span></p>