Contract not cancelled
<p>On 2016-02-25 I completed a form at Telkom Montana Retail Park (Pick&Pay Centre) to cancel the subscription on my 2 year Telkom Monile contract as it ran its course and due to consistant overcharging of almost double the subscription.</p> <p>I am still being debited every month as I type this and of course, still at almost double. I have various case numbers, all to no avail.</p> <p> </p> <p> </p>
Hello kenny-strydom
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Your reference number : AI***
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Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello kenny-strydom
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Except for the generic Telkom reply, no response was received from Telkom and the issue is still not resolved. With a rating of 3.1 I am not surprised and expecting a meaningfull responce to this message in probably highly unlikely as well.
Except for the generic Telkom reply, no response was received from Telkom and the issue is still not resolved. With a rating of 3.1 I am not surprised and expecting a meaningfull responce to this message in probably highly unlikely as well.