Contract not cancelled

This is the second time i am writing about this matter to Hallo Peter,and nothing happened the first time.....<br> <br> I have taken out a telephonic 8 ta internet contract October 2013 .<br> <br> I was told that the contract was running for 2 years.<br> <br> In January 2015 i emigrated to Namibia.<br> <br> I made numerous attempts to cancel the contract without any luck.I have completed forms,write letters,send a family member to try to resolve this,but i get nowhere.<br> <br> They tell me i must come to the offices PERSONALLY to do the cancellation.I TOLD THEM A ZILLION TIMES,I LIVE IN NAMIBIA!!!!!<br> <br> In October 2015 they automatically renewed the contract,without consulting me.<br> <br> Now they hold me responsible for another 2 years for a service i cannot use.<br> <br> I am a pensioner,and DO NOT HAVE MONEY TO THROUGH AROUND!!!!!<br> <br> They always politely make you aware of the fact that they record all conversations,so WHY don't they listen to their own????<br> <br> Kind regards.<br> <br> Huibrecht