Contract not cancelled

Hi, I have read the T&C's with regards to contract cancellations as indicated "Telkom Mobile Subscriber Terms And Conditions" Section 4 and requested my cancellation be done end of initial term on the 25/07/2017 to ********** ********** I was then told this it too early and i need to request the cancellation in the beginning of October for a November cancellation. So... I emailed ********** ********** on the 26/09/2017.... No reply On the 19 October I sent a follow up email to ********** ********** ********** - No reply I called 180 to check if the cancellation request had gone through on the 02/11/2017, i was asked to send the cancellation form to ********** and she would check. - Still no cancellation. I called 180 again on the 06/11/2017, the agent said to forward the forms, i emailed this to ********** and he was going to send this to his team leader to have an immediate termination request put in.... No reply/confirmation received. Today (21/11/2017) I spoke to Minenhle "Lloyd" Msani who again made me send through the forms and said he will forward the email to his team leader for immediate cancellation, when asked to speak to his team leader he said she wasn't in.

It's clear that Telkom ****s people into taking a contract and then never cancels their contract on time or otherwise just so that they can keep billing us. Their call center agents are all ***** and *********** fools. Sorry, not me! I expect Telkom to reply to this and I expect an immediate termination upon receipt of this.