1 reviews | Active since Apr 2017

10 Apr 2017, 10:39

Contract no cancelled

<p>I cancelled my contract June 2016. This contract was never cancelled, i have sent all the documentation to telkom in June, July, August and september 2016 but to no avail. After various calls and going into the store I still have had no joy. Reference no etc mean nothing to Telkom Mobile. I have tried taking out a contract with another service provider and I am unable to do so as I am now registered as a bad payer. </p>

0
Replies (2)
Telkom
Telkom's reply10 Apr 2017, 11:27
Official

HI alma-russell

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

's update10 Apr 2017, 11:55
Reviewer Update

Thank you, pleae this is now becoming a matter of urgency. They have interim cancelled my Haiwei P8 lite, heavens nows why, but this is an ongoing drama. Please help