Contract never cancelled, now I am blacklisted

<p>On the 7th August 2015 I sent my cancellation notice to Telkom to cancel my account, which they never did and carried on billing me, I have moved premises and was also not getting any invoices or statements.</p> <p>I continued paying another month with the belief that my account would be credited if I have paid too much.</p> <p> </p> <p>Last month I receive a sms from a firm D C Fourie attournies stating that I am in arrears and should contact them.</p> <p> </p> <p>I contacted the firm and sent through all the proof I had and they still continued to blacklist me. This is utterly irresponsible and ********. </p> <p> </p> <p>I now am trying to lodge a formal complaint and there is no way of actually doing this, I have sent a complaint through the website, which seems to be the only way of lodging a complaint, and thus far have not received a response.</p> <p> </p> <p>Great going . . .</p>