Contract loaded Incorrectly

<p>I went into the Telkom Mobile store on the 23rd of March 2017 to get my contract Upgraded only to get the incorrect Contract Upgraded at the store. I have been going to the store twice and been sending countless emails with absolutely no assistance and now no one is even responding to my emails. I am extremely frustrated because this was one of the staff members fault and till now nothing has been resolved. I am wasting time and energy going back and forth fixing an issue that shouldnt even be my job to fix and I am even thinking of moving to another cell phone network because this is absolutely horrible service , especially since i Have been with telkom Mobile for more than 3 years now , but now its seems they no longer value me as a customer. i am highly irritated and absolutely angry </p>