1 reviews | Active since Feb 2018
I took out a contract with Telkom Direct Potchefstroom on the 15th of December 2016. I had asked for a month to month contract as our options were 24 months and get a router or sim only and the contract is month to month. We had a router and had an option of moving thus did not want to sign for a 24 month contract.
I tried cancelling this the other day but was told I had a 24 month contract. I asked for a copy of the contract and got an all electronic contract where everything is filled in via computer and am told that is what is kept.
I am not impressed at all as if this has to continue I will have to pay for something I cannot use or pay penalties when I specifically asked for something to prevent this.
Good day Erin,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day Erin,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day Erin,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day Erin,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
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