Contract in its 35 month!!..Now with affidavits..

This has go on to long... 35 months now that my contract is continuing. Telkom acknowledged one mistake and removed the cost of the phone!, Only...not the detail of the claim. <br> <br> I have been to the police station and had all documents. I have taken these to the Shelly beach branch who have attached them to my account ***...The cell ***....expired on March 2015! It is linked to my account...so if I do not pay it...my account gets blocked...I have to pay R1100 for a unlimited contract....WHICH WAS UN GRADED...BY THE SHELLY BEACH BY MISTAKE IN AUGUST 2014...INSTEAD OF free unlimited data REGISTRATION.. WHY does TELKOM want to communicate with me on Twitter...I do not use twitter...I have a cell phone.. with Telkom for over 5 years! I need a reply soon or I will get lawyers involved and claim my work time consumed also! Robert Paul Erasmus