MF
Mark F

1 reviews | Active since Oct 2016

18 Oct 2016, 11:36

Contract **********ly Sold

<p><br />Dear Telkom,</p> <p> </p> <p>Your partner ""Mobile Talk is a direct reseller of Telkom"" http://www.mobiletalk.co.za . has **********ly sold me a contract and now they are avoiding me.</p> <p> </p> <p>I feel so victimized as I am standing at the feet of a massive corporate call Telkom and I am merely a small speck on the ground.</p> <p>I need help with my case. they are a direct re-seller of yours so your need to be accountable. They can't oversell your product then runaway.</p> <p>I hope that your customer service is not the same as "Mobile Talk"</p> <p>I await your feedback.</p> <p> </p> <p>Mark</p>

0
Replies (2)
Telkom
Telkom's reply18 Oct 2016, 14:42
Official

We have tried contacting you telephonically with no luck.

Kindly note that we have sent you an email and await your response so that we can assist you further.

Your reference number is AI***.


We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

MF
Mark F's update20 Oct 2016, 13:29
Reviewer Update

Hi Busi,

I have sent you 2 emails and tried to call the call center for two days and still can't a hold of you.

Please contact me.

Mark