1 reviews | Active since Mar 2017
Contract ***** at Telkom
<p>Hello Peter. I am writting to complain about ***** at Telkom. I have two cellphone contracts with them and my accounts are in collections coz they fail to debit my bank account. They admitted to the fault being their incompetence coz I sent them my bank statements which prove I had sufficient funds in my account for the past 3 months. NAEDO was able to debit funds from the very same account that they can't debit. Now my Credit Record has been tarnished by Telkom and whilst admitting the fault is with them, they refuse to cancel my contacts unless I pay them a fine of R13 000. Where is the redress there? Tell me that's not **********. I'm taking them to my attorneys.</p>
Telkom had better not send me another private reply.
Let us work this out in the public gallery so that the whole country can see if I am indeed telling the truth or lying. *******ion and abuse happens in private and only transparency can bring about justice and truth.
Telkom had better not send me another private reply.
Let us work this out in the public gallery so that the whole country can see if I am indeed telling the truth or lying. *******ion and abuse happens in private and only transparency can bring about justice and truth.
Hello Noleen
May I ask something. According to Telkom's own Code of Practice, I may be given the CEO's contact details if I feel that the call centre and other staff are not able to assist me properly. I am at that point now and when I asked for those details, I was given the number ********** 718.
This number only rings and nobody bothers to answer it. May I have the contact details, preferably and email address of the Manager of Operations at Head Office in Centurion as I believe it is a lie that the CEO can be bothered by my concerns as promised in your own Code of Practice.
Regards
Evans M
Hello Noleen
May I ask something. According to Telkom's own Code of Practice, I may be given the CEO's contact details if I feel that the call centre and other staff are not able to assist me properly. I am at that point now and when I asked for those details, I was given the number ********** 718.
This number only rings and nobody bothers to answer it. May I have the contact details, preferably and email address of the Manager of Operations at Head Office in Centurion as I believe it is a lie that the CEO can be bothered by my concerns as promised in your own Code of Practice.
Regards
Evans M