Contract

I signed up for a contract in February 2019. Phone got damaged and I went in store to get a second phone only. Ever since then my contract has glitches and I always have to call Telkom for my contract to be looked at. 100 minutes not loaded and I always have to call non stop. Let's not forget the holding time is 1 hour!! The service is bad, there's so many things. Telkom should make changes to service delivery and how they handle cases because wow