DN
Dhasen N
1 reviews | Active since Aug 2013
13 Oct 2015, 11:39
contract expired
My contract has expired and not only didnt Telko mobile inform me but you guys cannot cancel this contract via the phone. When i took out the contract i called the call center but now for cancellation you guys expect me to go out of my way for the poor experience i have had in the past 24 months. <br> <br> I did go to Sandton City Telkom office but you guys are closed so i have no other option to cancel and i do not want to pay you a single cent. Please cancel my contract immediately or i will put a stop order to pay you guys.
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Replies (1)Telkom's replyOfficial
13 Oct 2015, 11:54Hello dhnaidoo742,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155854
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155854
Regards
Luleka
Telkom Social Media Team
Telkom's reply13 Oct 2015, 11:54
Official
Hello dhnaidoo742,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155854
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM155854
Regards
Luleka
Telkom Social Media Team
