ML
Maggie L

1 reviews | Active since Mar 2016

02 Mar 2016, 12:42

contract ended account still debited

contract ended in December but they still debiting my account. in February I called and enquired and they told me it was the last debit for services they gave me. now in march I still got an invoice after I am told my number is on prepaid. all the call centre agents are us<br> eless as they giving me a different story every time.

0
Replies (1)
Telkom
Telkom's reply02 Mar 2016, 15:14
Official
Hello Maglez,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM207726

Regards
Luleka
Telkom Social Media Team