Contract Declined

On the 31st of May 2015 I app**** online for a 50GB Home/Office LTE at R699.00pm/24 months contract and was phoned back to confirm all my details, the process took about 40min and I was told I was approved for the contract and that a debit order will go off within 48 hours and then the courier company would be in contact with me. I have been waiting diligently for someone to contact me and on the 9th of June 2015 decided to contact Telkom to get feed back, after about 6 phone calls I managed to get the right contact number of 10213 where I was told I was declined as I don't meet their Affordability criteria.<br> Why then not tell me this at the time of application?