1 reviews | Active since Jul 2011
I took out 3 contracts with telkom mobile in May. I bought the contract that gives you 100 minutes p/month and an additional 1gb of data. <br> <br> This data has not been allocated to any of the numbers and I have phoned Telkom on countless occassions requesting to speak to managers (who are NEVER in the office when I phone). My query gets escalated and no one ever gets back to me. Then I get told that the process has been done and the data will reflect in 72 hours. It has been more than 720 hours and still NO DATA. I have emailed - no one replies. <br> <br> DOES TELKOM ACTUALLY HAVE ANY EMPLOYEES BECAUSE MANAGERS ARE NEVER IN OFFICE, EMAILS DO NOT GET ANSWERED AND QUERIES DO NOT GET FOLLOWED THROUGH. <br> <br> It is not a month and a half and if this situation does not get resolved soon, I WILL BE TAKING LEGAL ACTION AGAINST TELKOM. I have Telkom brochures and the signed contract stating that the contract comes with an additonal 1gb of data and it is absolute ******* that this cannot be allocated immediately onto the contract. <br> <br>
Best regards,
Best regards,
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