Contract continuing after cancelation

Item: Telkom
Rating: 2
Author: Charles M

So I've been back & fourth with Telkom Mobile regarding cancellation of my contract that ended in May 2015. To my surprise I owe Telkom mobile R1487.50 today for the data I did not use. been trying to get hold of the person responsible for my case *** with out success. I then bought data bundles of R150.00 at the shop as I'm still waiting for my invoice to be revised. to my surprise I could not use it either because my services have been suspended. WHAT'S EXACTLY HAPPENING WITH TELKOM MOBILE, NEXT THING I WILL BE BLACKLISTED OR HANDED TO DEBT COLLECTORS.<br> <br> I'M ANGRY, IRRITATED & FRUSTATED BY YOUR BAD SERVICE :(

Helpful (0)

Replies (1)

Telkom's replyOfficial

14 Jul 2015, 14:19

Hello kgosmanful01,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM125446

Regards
Narriman Lalla
Telkom Social Media Team

Best regards,

Telkom's reply14 Jul 2015, 14:19

Official

Best regards,

Contract continuing after cancelation

About

Community

Businesses

Follow Us