Contract confusion

Sell Direct Marketing phoned me on the 22 November 2017 (on behalf of Telkom), as my current 2 year contract was coming to an end (a couple of months prior to my contract officially expiring), and offered to double my data (from my current 20 GB contract to 40 GB) for no extra cost (free), and that I would also receive a Android media TV box and a Netis wireless N range extender for an additional cost of R50 a month. On the 28 November 2017 I received the goods along with a new SIM card. On the 1 December 2017 (start of new month for data) I saw on my Telkom App that 2 further data categories had been added to my data usage section:

Included Telkom night surfer data (20GB) (Existing)

Inclusive smart broadband data (20GB) (Existing)

Recurring LTE/LTE-A anytime data (20 GB) (new)

Recurring LTE/LTE-A nightsurfer data (20 GB) (new)

Now my issue.

I have tried to confirm with Telkom if this supposed new/extra data is actually free. I went to the Benoni Lakeside Mall branch of Telkom to confirm. The Sales Representative said that according to him it should be free. I asked him to confirm. He called the Telkom billing department from the phone at the branch, and discussed the issue with them, I then spoke to them and was told if my current contract data runs out in the month and I want the extra (supposed free) data that I would be billed for it, at normal rates.

What was interesting is that the deal codes on my account profile at Benoni branch and the billing departments profile were different.

TWL ********** C****08107

Even the Sales representative at Benoni branch was confused by this, and said they should be the same.

So much for the free data offered when I was approached by Sell Direct Marketing.

I REQUIRE:

Please can Telkom confirm the status of my data, i.e, has it been doubled for free, or will I have to purchase the data if I go over my 20 GB. Simple question, which your two departments don't seem to agree on.

CONCLUSION:

If the data is free all good and well, as this was offered and that is what I got. If it is not then the contract I agreed to extend is null and void, and I would like to cancel my contract, as I was **** to by Sell Direct Marketing, which are representing Telkom.