BH
Brendan H
1 reviews | Active since Mar 2011
10 Feb 2016, 10:26
Contract Cencellation
I have been unsuccessfully trying to cancel two mobile contracts with Telkom since the beginning of January since we were scheduled to emigrate to Australia at the end of January. The contracts have not been cancelled. After exhausting all avenues I complained on HelloPeter on the 2nd of February.<br> <br> Despite assurances that someone would contact me, I have not been contacted. Perhaps it is because I can only be contacted via email or an Australian cellphone number.<br> <br> Please could someone take this seriously.
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Telkom's replyOfficial
10 Feb 2016, 11:27Hello Brend,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM195883
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM195883
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply10 Feb 2016, 11:27
Official
Hello Brend,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM195883
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM195883
Regards
Luleka
Telkom Social Media Team
Best regards,