Contract cancelled but Telkom still deducting, ***

<p>In july, i entered into a mobile contract with telkom for a 3G, i struggled to connect to internet. I approached them for assistance, thy could not assist me, on the 26th of August 2016, i sent them the cancellation forms. I was told it takes 21 days to cancel the contract. I also asked them to advise me on what to do with their device because it is useless. To date, 14 October, Telkom is still deducting money from my account, despite the cancellation form sent to them in August. Please, i want my deduction for October and please, stop deducting money from my account.</p>