IS
Itumeleng S
1 reviews | Active since Oct 2015
09 Oct 2015, 12:43
Contract cancelled but I am still billed!!!
My contract expired early this year ie ***. In May I realised the debit order was still going off my bank account! when I phoned Telkom Mobile I was advised to download the cancellation form on the website. I did and emailed the form back to [Email Removed] in May already. To date the amount is still going off my account!!!! This is a *******!
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Telkom's replyOfficial
09 Oct 2015, 15:03Hello yayas,
As per our telephonic conversation, we will wait for your email with supporting details and we will attend and feedback you accordingly.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM154694.
Regards,
Joshua
Telkom Social Media Team
As per our telephonic conversation, we will wait for your email with supporting details and we will attend and feedback you accordingly.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM154694.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply09 Oct 2015, 15:03
Official
Hello yayas,
As per our telephonic conversation, we will wait for your email with supporting details and we will attend and feedback you accordingly.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM154694.
Regards,
Joshua
Telkom Social Media Team
As per our telephonic conversation, we will wait for your email with supporting details and we will attend and feedback you accordingly.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM154694.
Regards,
Joshua
Telkom Social Media Team